Privacy Policy

At www.iniyaa.co.in and www.foresbakeries.com we understand the importance of privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect:

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

How We Use Your Information:

We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information:

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jgr@fores.in / foresiniyaa@gmail.com by mail using the details provided below:

jgr@fores.in

Effective Date: 09 April 2024

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Refund Policy

Thank you for shopping at www.iniyaa.co.in and www.foresbakeries.com. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.

Refund Policy Overview:

Please note that all sales of breads and rusks are final and non-refundable. We do not offer refunds or exchanges for any reason, including but not limited to bacterial/ fungal development, taste preferences, dissatisfaction with product appearance, or incorrect product selection.

Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact us immediately at www.iniyaa.co.in and www.foresbakeries.com with details of the issue. We will assess the situation and, if applicable, provide a replacement or store credit at our discretion.

Cancellation Policy:

Orders cannot be cancelled or modified once they have been placed. We begin processing orders immediately to ensure prompt delivery to our customers.

If you have any questions about our refund policy, please contact us at www.iniyaa.co.in and www.foresbakeries.com for assistance.

Changes to This Policy:

We reserve the right to update or change our refund policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.

Thank you for your understanding and cooperation.

Effective Date: 09April 2024